Thank you for the quick turnaround on my frame! I so appreciated your response and efforts that I\'ll continue to order from you! Well done!
Dan M., | appreciate it I just wanted to drop in and say that I received the frames yesterday and I appreciate you fitting the stretcher bars in the frame for me. I am working on a pilot project and if it works out, I'll be ordering more frames and looking at getting a Pro Account with you.
Harddy, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | we are super happy with it Excellent service, and a very good job of the picture, we are super happy with it! Will recommend to others about your company.
Thanks you!
Linda Leckie, Castlegar |